capture 5
Clear pricing for serious reputation work

Choose the plan that fits your customer volume.

capture 5 is priced as a managed review capture, response, and recovery service. Choose the monthly customer outreach volume that fits your business, then let the system support review requests, review monitoring, professional responses, customer concern visibility, and ongoing performance oversight.

No setup fees. Per-location pricing. A 90-day initial term built to launch, measure, monitor, and improve the reputation process with structure.
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Included in every plan

The reputation work stays managed.

Every package includes the core capture 5 process. Plan levels change customer outreach volume, review platform coverage, reporting depth, and account oversight.

01
4-email review process over 14 days

Email-only outreach using carefully written neutral messaging.

02
One reusable Human Trust Video

A real person introduces the request and thanks the customer.

03
Approved review destination routing

Customers reach the review destinations approved for the business.

04
Review monitoring where access allows

New public activity is monitored on supported, connected platforms.

05
Managed review responses

Responses reflect the rating, review content, and approved business voice.

06
Review and response alerts

The business can see the review and the public response issued.

07
Customer recovery visibility

Lower-rated experiences become easier for the right person to address.

08
Unsubscribe handling and oversight

The managed process includes reporting and performance oversight.

Four levels. One managed standard.

Match the plan to the customers your business serves.

Pricing is monthly and per location. Customer outreach contacts reset each month.

Starter Review System

capture 5 — 150

For smaller businesses that want a clean starting point for managed review capture, response, and recovery.

$389 per month · per location Base plan plus selected coverage.
150 contacts Monthly customer outreach volume
Up to 3 platforms Supported review platform monitoring
  • Monthly performance report
  • Managed star-specific responses
  • Review and posted-response alerts
  • Lower-rated activity visibility
  • Customer recovery path
  • Performance team oversight
Purchase This Plan
Best for businesses starting a consistent review system.
Add coverage and calculate price
Select one contact add-on. Optional platform coverage can be selected separately.
Growth Reputation System

capture 5 — 400

For businesses with steady customer activity that want stronger review momentum and response support.

$599 per month · per location Base plan plus selected coverage.
400 contacts Monthly customer outreach volume
Up to 5 platforms Supported review platform monitoring
  • Business response voice setup
  • Managed star-specific responses
  • Review and posted-response alerts
  • Lower-rated recovery notifications
  • Monthly review growth summary
  • Performance team oversight
Purchase This Plan
Best for businesses serving customers consistently every month.
Add coverage and calculate price
Select one contact add-on. Optional platform coverage can be selected separately.
Competitive Market System

capture 5 — 800

For businesses that need more customer reach, stronger platform coverage, and deeper reputation visibility.

$849 per month · per location Base plan plus selected coverage.
800 contacts Monthly customer outreach volume
Up to 8 platforms Supported review platform monitoring
  • Priority review activity alerts
  • Managed star-specific responses
  • Customer concern escalation
  • Reputation improvement notes
  • Monthly review growth summary
  • Deeper performance oversight
Purchase This Plan
Best for busier businesses competing heavily on trust.
Add coverage and calculate price
Select one contact add-on. Optional platform coverage can be selected separately.
High-Volume System

capture 5 — 1,500

For high-volume businesses, serious operators, and brands treating reputation as a priority.

$1,199 per month · per location Base plan plus selected coverage.
1,500 contacts Monthly customer outreach volume
Unlimited platforms Approved review platform coverage
  • Priority review monitoring
  • Advanced response support
  • Priority recovery notifications
  • Customer concern escalation
  • Monthly reputation scorecard
  • High-volume oversight
Purchase This Plan
Best for high-volume businesses needing stronger coverage.
Add high-volume contact coverage
Select one contact add-on. Unlimited approved review platforms are already included.
Enterprise and multi-location

Build around locations, volume, and oversight.

For groups, franchises, dealerships, medical groups, restaurants, retail chains, home service groups, and high-volume operators that need custom customer volume or location-level reporting.

Custom outreach volume
Multi-location reporting
Response rules by star rating
Priority account oversight
Review the structure before building the plan.

Open the team contact form and choose a meeting time without leaving the Pricing page.

A cleaner purchase decision

Know what you are buying before checkout.

The plan level is clear, the managed responsibility is defined, and help is available without turning the purchase into a sales process.

01

Clear plan levels

Choose based on monthly customer outreach volume, platform coverage, reporting depth, and oversight.

02

Managed reputation work

Review outreach, monitoring, professional responses, customer concern visibility, and reporting remain managed.

03

Lower-rated activity included

The business can see the review, the rating, the public response, and situations that may need direct attention.

04

Guidance without pressure

Checkout directly or review customer volume, locations, and platform needs first using the in-page form.

After checkout

A simple purchase followed by a structured launch.

Your business completes onboarding, prepares the customer-facing review path, confirms response expectations, and capture 5 prepares the managed process.

01

Choose the plan

Select the customer outreach level that fits the location.

02

Complete onboarding

Provide business details, platforms, contacts, and customer list direction.

03

Prepare the video

Create one reusable Human Trust Video for the review process.

04

Confirm the public voice

Approve review destinations, response expectations, and business tone.

05

Launch and oversight

capture 5 prepares the process and begins performance monitoring.

Answers before checkout

Pricing questions business owners usually ask.

No. capture 5 does not charge standard setup fees.

Yes. Plans begin with a 90-day initial term so there is enough time to launch the email-only review process, monitor performance, and improve the process.

Yes. Each plan is priced per location because every location has its own customers, review platforms, reputation profile, and response needs.

A customer outreach contact is one customer record entered into the capture 5 email-only review process for that month.

Yes. Each plan includes add-on coverage inside the plan card. Select one contact add-on and optional platform coverage where available, and the monthly price updates immediately.

No. Monthly outreach contacts reset each month so reporting, timing, and delivery remain clear.

No. Honest customer feedback cannot be ethically guaranteed. capture 5 gives real customers a neutral opportunity to share real experiences.

Yes. capture 5 handles and posts professional responses on supported, connected review platforms. Each response is shaped by the star rating, review content, and approved business voice.

capture 5 supports a calm professional public response and alerts the business with the review, rating, and posted response so direct customer attention can be considered where appropriate.

No. Every customer receives a neutral review request and a direct contact path if they need help. Review monitoring and lower-rated alerts are not used to filter, block, suppress, or control who can leave a review.

Yes. Use the Review With the Team button to open the contact form and choose a meeting time directly on this page.

Need a second set of eyes?

Review volume, locations, and platform fit before checkout.

Open the team contact form on this page and choose a meeting time. The checkout links remain available when you are ready to move forward.

Opens the contact form and meeting calendar on this page.

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Build the reputation customers want to choose.

See the plans, compare what is included, and choose the level that fits your business. Pricing is clear and checkout is available online.

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