Less searching.
More answers.
Let customers ask instead of hunt. Managed website chat answers business questions and helps visitors take the next step, right on your site.
Website Chat
Automated business answers
They have a question.
Make the answer easy.
Customers don’t always want to read every page. Chat gives them another way to ask about your services, hours, service area and published pricing, then find the right place to go.
Your information.
A simpler conversation.
A typed chat widget, configured around your business and managed as part of capture 5 Complete.
Answer business questions
Automated replies use the business information we configure. Customers type their questions and receive automated business answers.
Understand the request
Ask useful follow-up questions and collect contact details when a visitor wants your business to get in touch.
Give them a next step
Direct visitors to relevant pages, your contact form or booking options where configured.
You run the business.
We manage the setup.
We configure the widget, organize your business answers and monitor the chat. When services or hours change, we update the information within your package scope.
The blue chat button on this site shows the type of typed chat included with Complete.
Getting found starts it.
A conversation can move it forward.
SEO and AI search support discovery. Your website explains your business. Reviews build confidence. Chat helps with the next question.
A few things worth knowing.
Is this a live person?
No. Visitors type into an automated website chat configured with your business information. Contact requests can be directed to your business for follow-up.
What can customers ask?
Questions about the services, hours, locations, service areas, published pricing and other information supplied during setup. Responses depend on the information and options configured for your business.
Can it help with appointments?
It can direct customers to your appointment options and support booking where configured. We confirm the appropriate setup with you.
Can it collect leads?
Yes. It can ask relevant questions and collect contact information for business follow-up.
Is website chat included with Complete?
Yes. Complete includes the typed website chat widget, business Q&A, lead capture, qualification, contact direction, managed setup and monitoring. See Complete pricing.
Make it easier
to ask.
Your website chat, managed with your complete digital presence.